1. Definition of terms:
1.1. In this Policy the following terms are used:
1.1.1. «The administration of the website, mobile apps, nambafood.kg (hereinafter – the website Administration, mobile app)» – authorized employees on site management, mobile applications, acting on behalf of LLC "Namba Food", organised and (or) processes personal data and determines the purposes of processing personal data the scope of personal data to be processed, actions (operations) committed with personal data.
1.1.2. «Personal data» - any information relating directly or indirectly to an identified or identifiable natural person (personal data subject).
1.1.3. «Personal data processing» - any action (operation) or set of actions (operations), committed with use of means of automation or without use of such means with personal data including the collection, recording, systematization, accumulation, storage, clarification (update, change), extraction, use, transfer (distribution, granting, access), depersonalization, blocking, deletion, destruction of personal data.
1.1.4. «Confidential personal information» - obligatory for observance by the Operator or otherwise gained access to personal the person requirement to prevent their distribution without the consent of the data subject or the presence of other legal grounds.
1.1.5. «User of the website, mobile apps, nambafood.kg (hereinafter User)» – a person who with access to the Website, mobile application, via the Internet and using nambafood.kg.
1.1.6. «IP address» — a unique network address of a node in a computer network, built over IP.
2. General provisions
2.4. The administration of the website, mobile apps, nambafood.kg does not verify the accuracy of personal data provided by users of the website, mobile apps, nambafood.kg.
3.2 Any other personal information not specified above is subject to reliable storage and non-proliferation.
4. Purposes of collecting personal user information
4.1. The User's personal information the website Administration can use in order:
4.1.1. Identification of a User registered on website, mobile app nambafood.kg for ordering remotely from the website and mobile app nambafood.kg.
4.1.2. Provide the User access to personalized resources of the Website, mobile apps, nambafood.kg.
4.1.3. Establish User feedback, including sending notifications, requests concerning the use of the Website, mobile apps nambafood.kg, provision of services, handling queries and requests from the User.
4.1.4. Determine the location of the User to ensure security, prevent fraud.
4.1.5. Confirmation of the accuracy and completeness of the personal data provided by the User.
4.1.6. Create an account to make purchases if the User gave its consent to create an account.
4.1.7. Notifying the User of the Website, mobile apps, nambafood.kg Order status.
4.1.8. Provide the User with effective customer and technical support if you encounter problems using the Website, mobile apps, nambafood.kg.
5. Methods and time of processing personal information
5.1. Processing of the User's personal data is carried out by any lawful means, including in information systems of personal data with or without the use of automation tools. Processing and storage of the User's personal data ceases when the User's account in nambafood.kg mobile application is deleted.
5.2. The User agrees that the administration of the website, mobile apps may transfer personal data to third parties, in particular, courier services, postal organizations, telecommunication operators, solely in order to fulfill the User's order, issued on the Website, mobile app nambafood.kg, including the delivery of the Goods.
5.3. Personal data of the User may be transferred to the authorized government bodies of the Kyrgyz Republic only on the grounds and in the manner prescribed by the legislation of the Kyrgyz Republic. In case of transfer of the User's personal data to public authorities of the Kyrgyz Republic, the User will be notified by SMS-message.
5.4. In case of loss or disclosure of personal data, the website, mobile application, informs the User about the loss or disclosure of personal data.
5.5. Administration of the website, mobile applications, adopts the necessary organizational and technical measures to protect personal information from unauthorized or accidental access, destruction, alteration, blocking, copying, dissemination, as well as other unlawful actions of third parties.
5.6. Administration of the website, mobile applications, together with the User shall take all necessary measures to prevent damages or other adverse consequences caused by loss or disclosure of User's personal data.
6. The obligations of the parties
6.1. The user is obliged:
6.1.1. To provide information about personal data necessary to use the Website, mobile apps, nambafood.kg.
6.1.2. To update the information provided about personal data in the event of changes to this information.
If it is provided by applicable law, the user has the right to:
6.1.3. learn the information about user that the Website, mobile apps, nambafood.kg store;
6.1.4. request erasure of Personal information or certain parts of it, as well as withdraw consent to the processing of the Personal information;
6.1.5. object to the processing of Personal information if it is provided by applicable law.
The administration of the website, mobile apps, nambafood.kg will honour any such requests or objections as required under applicable law.
To exercise the above rights, the user should log in to user account, which will provide with the option to do so, or use the website, mobile apps, nambafood.kg without registration, or in case of absence of special function in user account interface the user can contact the administration of the website, mobile apps, nambafood.kg (see Section Details of the agent hereof).
6.2. The website administration is obliged:
6.2.3. To take precautions to protect the confidentiality of User's personal data in the manner normally used to protect this kind of information in an existing business turnover.
6.2.4. To implement blocking of personal data relating to that User after the request or the request of the User or his legal representative or authorised body on protection of the rights of personal data subjects for a period of check, in case of detection of inaccurate personal data or misconduct.
7. Responsibility of the parties
7.2. In case of loss or disclosure of Confidential information website Administration is not responsible if this confidential information:
7.2.1. Became public before her loss or disclosure.
7.2.2. Was obtained from a third party prior to its receipt by site Administration.
7.2.3. Was disclosed with the consent of the User.
8. Resolution of disputes
8.1. Before applying to the court for disputes arising from the relationship between the user of the website, mobile apps, nambafood.kg and the administration of the website, mobile apps, it is obligatory to make a claim (a written proposal on the voluntary settlement of the dispute).
8.2. The recipient claims within 30 calendar days from the date of receipt of the complaint, notify the Complainant about the outcome of a claim.
8.3. If not reaching agreement, the dispute will be referred to the judicial authority in accordance with the current legislation of the Kyrgyz Republic.
9. Additional terms